My Profile
Sample User · sample.user@example.com
One profile page, shown by role
A single account can hold several roles at once. Pick a role to see only what that role is asked for; "All roles" shows the whole record. 0 sections shown.
Personal profile information
Uploading your photo will build trust with the buyer or seller.
Account
Purchase and refund history
Purchase history
Yard Sale and Concierge purchases on this account.
| Date | Type | Item | Amount | Status |
|---|---|---|---|---|
| Aug 1, 2026 | Yard Sale | Yard sale listing — 4417 Kensington Ave | $15.00 | Paid |
| Jun 12, 2026 | Concierge | Tier 1 — Basic listing creation | $500.00 | Paid |
| Jun 12, 2026 | Concierge | Concierge agent support add-on | $500.00 | Paid |
| Apr 18, 2026 | Concierge | Tier 2 — Premium listing and marketing | $2,500.00 | Refunded |
| Mar 2, 2026 | Yard Sale | Yard sale listing — moving sale | $15.00 | Paid |
[ "Yard Sale" is named in the Profile spec as a purchase type but is not defined anywhere else in the material on hand. ][ TODO — needs client decision ] Profile spec: 'Purchase History (Yard Sale, Concierge Purchases)' — what a Yard Sale purchase is, and what it costs.
Refund history
| Date requested | Refund amount | Reason | Detail |
|---|---|---|---|
| Apr 30, 2026 | $2,500.00 | Service not delivered | The premium marketing package was purchased for 4417 Kensington Ave, then the home was withdrawn before the featured placement ran. Refunded in full on May 4, 2026. |
| Feb 9, 2026 | $15.00 | Duplicate charge | The yard sale listing fee was charged twice in the same session. The second charge was reversed on Feb 10, 2026. |
Saved payment methods
Used for Concierge and Yard Sale purchases. LiNK never stores a full card number — the values below are masked placeholders in this prototype and no payment field is functional.
- VISA Visa •••• 4242Expires 09/28 · Default
- MC Mastercard •••• 8010Expires 02/27
[ NOT IN THE SPEC — the Profile spec lists purchase and refund history but never says where the payment method itself is managed. Shown here as a proposal. ][ TODO — needs client decision ] Whether saved payment methods live on the profile, in a separate billing screen, or entirely inside the payment processor's hosted vault.
Seller profile — property information Seller only
Concierge package purchased
View my concierge serviceTier 1 — Basic
$500 · purchased Jun 12, 2026 · plus concierge agent support, $500
Applies to 4417 Kensington Ave, Richmond, VA 23220.
How buyers reach you
The build manual (4-Profiles) makes this a required decision on the seller bundle, because it is what the Bid page reads before it shows or withholds your name and number.
Address, price, photographs, and every other property field are edited on the listing itself. Manage my listings →
Service provider profile Provider only
Everything in this section is public: it is what a buyer or seller sees while searching for, viewing, or choosing a service provider. It follows the same field list as the Service Provider Profile Management page.
Business hours
- Monday – Friday
- 8:00 am – 6:00 pm
- Saturday
- 9:00 am – 2:00 pm
- Sunday
- Closed
[ "Business hours" appears twice in the Profile spec's provider list. Read as one field. ]
Account standing
Set by LiNK, not by you. Verification is a staff decision, subscription follows your Stripe billing, and the advertising tier is what boosts you in provider search.
- Verified by LiNK
- Verified ✓
- Subscription status
- Active · renews 9/1/26 [ SAMPLE ]
- Advertising tier
- None · promote my listing not built
Licensing and insurance
- License number
- VA-PHOTO-SAMPLE-88214
- Issuing authority
- [ TODO — needs client decision ]
- General liability
- Sample Mutual · $2,000,000 · exp. Jan 31, 2027
- Errors & omissions
- Sample Mutual · $1,000,000 · exp. Jan 31, 2027
- Workers' compensation
- Not applicable — sole proprietor
[ The spec says "License number" and "Insurance information" without naming which licenses or coverages LiNK will verify, or whether verification is manual. ][ TODO — needs client decision ] Which provider licenses and insurance coverages LiNK verifies, and how.
Mission statement
Owners selling their own homes deserve the same photography a brokerage would buy. We make that ordinary rather than exceptional.
Warranties and guarantees
If the gallery is not delivered within 24 hours of the shoot, the shoot is free. Reshoots for weather are at no charge within 30 days.
Payment terms
Payment in full on delivery, through LiNK. Cards and ACH accepted. Cancellations inside 24 hours are billed at 50%.
Service activity timeline
-
Sample Media Services, LLCRichmond, VA
Mar 2021 — present
Real estate photography and 3D tours for owners selling directly.
-
Sample StudioCharlottesville, VA
Jun 2016 — Feb 2021
Staff architectural photographer. Residential and small commercial.
-
FreelanceVirginia
2013 — 2016
Editorial and interiors work for regional magazines.
Past experiences
Over 600 Virginia homes photographed since 2021, including 140 direct-from-owner sales on LiNK. Regular work for two Richmond staging companies and one regional builder.
Reviews
4.8
Average rating · 31 reviews
147 completed jobs
Ratings stay hidden until a provider has at least five reviews, and every review comes from a completed LiNK transaction.
-
Seller · Church Hill · Jul 2026
Sample review. Booked them a week out, they arrived on time and finished inside the window they quoted. Communication was clear the whole way through and the invoice matched the estimate exactly.
-
Seller · The Fan · Jun 2026
Sample review. Good work overall and a fair price. Scheduling took a couple of messages to pin down, but once the date was set everything ran on time.
[ The Profile spec's Reviews list ends with a fourth, empty bullet — an item was intended and never typed. ][ TODO — needs client decision ] Profile spec, Reviews block: a fourth bullet is present but blank. What was it?
Administrator profile Admin only
Account
- Role
- Administrator
- Permission level
- Level 2 — content and moderation
- Department
- Marketplace Operations
- Last login
- Aug 6, 2026 · 8:14 am · Richmond, VA
These four fields are read-only for the person they describe. Permission level and department are set by another administrator, and last login is written by the system.
[ The Profile spec lists the fields but not the permission levels, the department list, or who may edit them. The Admin spec may resolve this. ][ TODO — needs client decision ] The administrator permission-level scale and the department list.
Customer service representative profile Support only
Account
- Employee ID
- LNK-CS-00418
- Team
- Buyer Support — East
- Supervisor
- Sample Supervisor
The spec gives a customer service representative three fields of their own, on top of everything under "Every account should have".
[ No permission level is specified for this role, unlike the administrator. ][ TODO — needs client decision ] Whether a customer service representative also carries a permission level, and what a supervisor can see that a representative cannot.
Close this account
Closing your account removes your profile and ends every session. Completed transactions, purchase records, and refunds are retained for the period the law requires, and active listings must be withdrawn first.
This cannot be undone from here.
Your profile and every session end. Completed transactions, purchase records and refunds are kept for the period the law requires, and any active listing has to be withdrawn first.
[ NOT IN THE SPEC — neither the Profile spec nor the Login spec covers account closure, deletion, or data export. Included because a marketplace holding payment and transaction records will need both. ][ TODO — needs client decision ] Account closure and data export: whether they exist, who approves them, and what the retention period is.
No profile fields for that role
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